Friday, February 20, 2009

FREE CCNA VOICE LAB - HOME LAB - ip phone 7911 can't upgrade

My lab is available to anyone who want to practice. Plz just email me.

My lab has changed - It looks exactement like the one in JEREMY CIORAS "The official CCNA VOICE" book.

1 - Cisco 2801 with 1GB of usbflash -- CME and TFTP Server
1- CISCO 2611XM configured as the DHCP
1- CISCO switch 2950 - -- SWA-- where the CME and the DHCP are connected
1- CISCO switch 3550 ---- SWB --- where the ip phones are connected
3 - ip phones - (7941G, 7940G,7911)
1- PC pour FTP server and CIPC


So, I decided to write erase all the configurations and rebuild the lab.

After setting up the tftp server, and loads the appropriate firmwares, the cisco 7911 couldn't upgrade the firmware.

I reboot the phone several time, configure to factory default, but still nothing.

So, I decided to compare line by line the tftp-server command and the the
ME#dir flash:/phone/7906-7911
Directory of flash:/phone/7906-7911/

63 -rw- 2496963 Feb 10 2009 12:12:44 -08:00 apps11.8-3-2-27.sbn
64 -rw- 551014 Feb 10 2009 12:12:48 -08:00 cnu11.8-3-2-27.sbn
65 -rw- 2387207 Feb 10 2009 12:12:58 -08:00 cvm11sccp.8-3-2-27.sbn
66 -rw- 326315 Feb 10 2009 12:13:00 -08:00 dsp11.8-3-2-27.sbn
67 -rw- 307192 Feb 10 2009 12:13:02 -08:00 jar11sccp.8-3-2-27.sbn
68 -rw- 658 Feb 10 2009 12:13:02 -08:00 SCCP11.8-3-3S.loads
69 -rw- 662 Feb 10 2009 12:13:04 -08:00 term06.default.loads
70 -rw- 662 Feb 10 2009 12:13:04 -08:00 term11.default.loads

and


CME#sh run | s i tftp-server flash:/phone/7906-7911
tftp-server flash:/phone/7906-7911/apps11.8-3-2-27.sbn alias apps11.8-3-2-27.sbn
tftp-server flash:/phone/7906-7911/cnu11.8-3-2-27.sbn alias cnu11.8-3-2-27.sbn
tftp-server flash:/phone/7906-7911/cvm11sccp.8-3-2-27.sbn alias cvm11sccp.8-3-2-27.sbn
tftp-server flash:/phone/7906-7911/dsp11.8-3-2-27.sbn alias dsp11.8-3-2-27.sbn
tftp-server flash:/phone/7906-7911/SCCP11.8-3-3S.loads alias SCCP11.8-3-3S.loads
tftp-server flash:/phone/7906-7911/term06.default.loads alias term06.default.loads
tftp-server flash:/phone/7906-7911/term11.default.loads alias term11.default.loads


Then I found out that a line was missing

tftp-server flash:/phone/7906-7911/jar11sccp.8-3-2-27.sbn alias jar11sccp.8-3-2-27.sbn


Yes that single line can messup the old phone.

so, please be carefull.

Again, if you want to have access to my home lab and practice, feel free to contact me.

Thursday, February 5, 2009

The messaging interface has returned an unknown error...." OUTLOOK 2003 - Shared folder

I received a phone call from a customer today about outlook 2003 returning the following messsage when she try to print a shared calendar. "The messaging interface has returned an unknown error. If the problem persits, restart Outlook." She is able to print her own calendar without any problem.

Here how I fixed it.

1- double-clic the shared calendar

2- File, print, and clic define styles

3- Edit, and uncheck Taskpad

4- clic ok, ok And voila - she is back in business