Monday, March 2, 2009

Create a Hunt-group





Router(config)# voice hunt-group 1 longest-idle

Router(config-voice-hunt-group)# pilot 7501

Router(config-voice-hunt-group)# list 7001, 7002, 7023, 7028, 7045, 7062, 7067, 7072, 7079 Router(config-voice-hunt-group)# final 8000

Router(config-voice-hunt-group)# hops 6

Router(config-voice-hunt-group)# timeout 20

Router(config-voice-hunt-group)# exit

Friday, February 20, 2009

FREE CCNA VOICE LAB - HOME LAB - ip phone 7911 can't upgrade

My lab is available to anyone who want to practice. Plz just email me.

My lab has changed - It looks exactement like the one in JEREMY CIORAS "The official CCNA VOICE" book.

1 - Cisco 2801 with 1GB of usbflash -- CME and TFTP Server
1- CISCO 2611XM configured as the DHCP
1- CISCO switch 2950 - -- SWA-- where the CME and the DHCP are connected
1- CISCO switch 3550 ---- SWB --- where the ip phones are connected
3 - ip phones - (7941G, 7940G,7911)
1- PC pour FTP server and CIPC


So, I decided to write erase all the configurations and rebuild the lab.

After setting up the tftp server, and loads the appropriate firmwares, the cisco 7911 couldn't upgrade the firmware.

I reboot the phone several time, configure to factory default, but still nothing.

So, I decided to compare line by line the tftp-server command and the the
ME#dir flash:/phone/7906-7911
Directory of flash:/phone/7906-7911/

63 -rw- 2496963 Feb 10 2009 12:12:44 -08:00 apps11.8-3-2-27.sbn
64 -rw- 551014 Feb 10 2009 12:12:48 -08:00 cnu11.8-3-2-27.sbn
65 -rw- 2387207 Feb 10 2009 12:12:58 -08:00 cvm11sccp.8-3-2-27.sbn
66 -rw- 326315 Feb 10 2009 12:13:00 -08:00 dsp11.8-3-2-27.sbn
67 -rw- 307192 Feb 10 2009 12:13:02 -08:00 jar11sccp.8-3-2-27.sbn
68 -rw- 658 Feb 10 2009 12:13:02 -08:00 SCCP11.8-3-3S.loads
69 -rw- 662 Feb 10 2009 12:13:04 -08:00 term06.default.loads
70 -rw- 662 Feb 10 2009 12:13:04 -08:00 term11.default.loads

and


CME#sh run | s i tftp-server flash:/phone/7906-7911
tftp-server flash:/phone/7906-7911/apps11.8-3-2-27.sbn alias apps11.8-3-2-27.sbn
tftp-server flash:/phone/7906-7911/cnu11.8-3-2-27.sbn alias cnu11.8-3-2-27.sbn
tftp-server flash:/phone/7906-7911/cvm11sccp.8-3-2-27.sbn alias cvm11sccp.8-3-2-27.sbn
tftp-server flash:/phone/7906-7911/dsp11.8-3-2-27.sbn alias dsp11.8-3-2-27.sbn
tftp-server flash:/phone/7906-7911/SCCP11.8-3-3S.loads alias SCCP11.8-3-3S.loads
tftp-server flash:/phone/7906-7911/term06.default.loads alias term06.default.loads
tftp-server flash:/phone/7906-7911/term11.default.loads alias term11.default.loads


Then I found out that a line was missing

tftp-server flash:/phone/7906-7911/jar11sccp.8-3-2-27.sbn alias jar11sccp.8-3-2-27.sbn


Yes that single line can messup the old phone.

so, please be carefull.

Again, if you want to have access to my home lab and practice, feel free to contact me.

Thursday, February 5, 2009

The messaging interface has returned an unknown error...." OUTLOOK 2003 - Shared folder

I received a phone call from a customer today about outlook 2003 returning the following messsage when she try to print a shared calendar. "The messaging interface has returned an unknown error. If the problem persits, restart Outlook." She is able to print her own calendar without any problem.

Here how I fixed it.

1- double-clic the shared calendar

2- File, print, and clic define styles

3- Edit, and uncheck Taskpad

4- clic ok, ok And voila - she is back in business

Friday, January 16, 2009

SanDisk Ultra II Flash memory card on cisco 2801



I am happy today that my cisco 2801 is working again.

Yesterday, I had a power outage and my cisco 2801 went crazy. It booted only on rommonitor mode. I restarted it couple time and still the same.

I tried to xmodem a new IOS to the flash but without success and so I decided to ymodem.

The Ymodem worked, the ios was now in my DRAM but I figured out fast that the cisco compact flash was gone. I couldn't format it.

So, I decided to use a different cisco compact flash drive (64mb). The new flash worked fine and I was able to boot in normal mode.

I was happy but the battle wasn't over. I am using this cisco 2801 as my CME for my CCNA VOICE LAB. So, 64mb of compact flash wasn't enough.

Here is the good part. I decided to try the SANDISK ULTRA II flash card.

I went at officemax and find one, a 1GB for only $19.99 - I decided also to buy a 5in1 card reader.

steps:
1- plug the card reader in my pc and insert the sandisk ultra II compact flash in the reader

2- format the card using FAT16 (ATTENTION : You MUST format this card as FAT16)

3- copy my ios file from my pc to the flash card (I am still in my pc - just drag and drop)- The IOS I use is : c2801-adventerprisek9-mz.124-20.bin

4- format a usb flash drive (FAT16)- It is a 1gb usb flash drive- and copy the cme-full-4.3.0.0. tar and the IOS c2801-adventerprisek9-mz.124-20.bin
THIS STEP is not required - but it make things easier.

5- Power down the cisco 2801 and insert the usb flash drive and the SANDISK ULTRA II flash memory card.

6- Power on the cisco 2801, the boot process will take longuer than usual - just be patient.

7- You are now back in business, your cisco router should boot now normally.

8- Because I am using my cisco 2801 as my cme, I tranfered all my cme to the flash.

from the router prompt (in priv mode), type

Router# archive tar /xtract usbflash0:/cme-full-4.3.0.tar flash

As you noticed, I xtract my file from USB flash drive (that is why I have step 4)- The transfer is way much faster than using the tftp server.

and VOILA, everything work like a charm. I save hundred of box -

So, why cisco compact flash so expensive?

Important : IT DOESN'T WORK WITH A 2GB COMPACT FLASH.

Wednesday, December 31, 2008

JOURNEY TO CCCNA VOICE - chap 6.

Chap 6 - Configuring Cisco Unified CME Voice Productivity - From Jeremy Cioara book.

I am glad today because, I am almost done with this chapter. It is amazing.

configuring directory, call forwarding, call transfer, call park, call pickup, intercom, pagin, after-hours call blocking,CRS and call accounting.

I just discover that at my job, group pickup is not configured and so far I don't see intercom between my boss and his assistant.

I love group pickup and intercom - my daughter is now able to call me - I setup her phone (7941) as the assistant and I am the manager on my CIPC phone.

I think I will spend the first day of 2009 playing again with these features.

Configuring these feature on the cme is like playing guitar hero on your ps3. It make me feel so good.

It is good to be doing what you love to do.

Sunday, December 28, 2008

Journey to CCNA VOICE - Cisco IP phones are getting wrong time and date

I was ready to screen record the installation of my CME and dhcp today. But, something weird happen.

All my 3 ephones (CIPC, 7941, 7911) are getting the wrong time today. The time was ok yesterday. I was able to call each phone without problem.

I just fixed it - So, I thought it will be nice to post how I fixed it:


CISCO Phones are getting wrong time and date.

1- I checked the cme. It is getting the right time from the ntp server and the timezone is correct.

2- I remove the loads command from the telephony services
conf t
telephony-service
no loads 7941 SCCP41.8-3-3S
no loads 7911 SCPP11.8-3-3S

3- and then load it again

loads 7941 SCCP41.8-3-3S
loads 7911 SCPP11.8-3-3S

4- restart all system

from telephony-service, type restart all

wr

How to reset your cisco phone 7941g and 7911

I- To perform a basic reset of your cisco phone (7941g and 7911) - those two are the one I am using in my lab.

type on the phone :

1- From the Settings menu, PRESS **# ( to unlock the menu)
2-PRESS more button
3-PRESS erase button


II- To perform a FACTORY RESET

Step 1 Unplug the power cable from the phone and then plug it back in.

The phone begins its power up cycle.

Step 2 While the phone is powering up, and before the Speaker button flashes on and off,

press and hold #.

Continue to hold # until each line button flashes on and off in sequence in amber.

Step 3 Release # and press 123456789*0#.

You can press a key twice in a row, but if you press the keys out of sequence, the factory reset will not take place.

After you press these keys, the line buttons on the phone flash red and the phone goes through the factory reset process.

Do not power down the phone until it completes the factory reset process and the main screen appears.