I have a user martialn who has the menu bar(file, edit, tools..) missing from his outlook 2007.
I tried to reset it by using customize toolbar but nothing worked.
So, to fixed it, I renamed the file outcmd.dat to old_outcmd.dat and reboot the computer. It is not easy to find that file.
so,here is the exact location (make sure show hidden folder is enable)
C:\Documents and Settings\martialn\Local Settings\Application Data\Microsoft\Outlook\
Please replace the user martialn by your customer user name.
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This morning I have opened my MS Outlook and was amazed reason of all my emails were lost. I tried to restore, but I couldn't. Luckily for me I entered in the Internet and noticed a tool - mailbox.pst repair. It solved my trouble for seconds and free of charge as I bore in mind. Moreover the program showed me how it could process corrupted *.ost and *.pst files, it is safe, even if your mailbox is infected.
This is another path help me to locate.
C:\Users\Ian\AppData\Roaming\Microsoft\Outlook
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